Privacy Policy
This policy explains what data the LingoWord mobile app ("the App", "we") collects, why, who it is shared with, and how you can delete it. Contact: support@enesgenc.space.
1. Summary
- No sign-up: the App creates an anonymous guest account. We do not ask for your name, e-mail, phone number or password.
- We do not track you across other companies' apps or websites, and we do not ask iOS for tracking permission.
- We do not sell your data and the App shows no ads.
- All learning content is free. The optional LingoWord Gold subscription is paid through Apple; we never see your payment card or Apple ID details.
- You can delete your account and server data at any time inside the App (how).
2. Data we collect
| Data | Why | Stored where |
|---|---|---|
| Guest account ID and a device-generated identifier used to sign you back in on the same device | To keep your progress and let you continue after restarting the App | Our server; a session token is stored in the device's secure storage |
| An automatically assigned player name (for example "Guest #2b65c8") and its friend code. You cannot type your own name, so no personal name is collected. | Shown to other users on leaderboards, tournaments and friend lists; friends find you by the code | Our server |
| Learning data: chosen languages and level, lessons, answers, word mastery, XP, streaks, daily goal, league, tournament results, friend connections | To run the course, reviews, streaks, leagues, tournaments and friends | Our server and on your device |
| Usage events (for example "lesson started", "lesson completed") with the app version, platform and a random per-launch session ID | To understand which parts of the App work and to fix drop-offs. These events contain no account, device or advertising identifier. | Our server |
| Purchase history for the optional LingoWord Gold subscription (product, purchase and expiry dates, subscription status), linked to your guest account ID. We never receive your payment card or Apple ID details; Apple processes the payment. | To unlock Gold on your account and restore it on another device | RevenueCat (our subscription provider) and on your device |
| Error reports: error message, technical stack trace, app version and platform | To find and fix crashes. No account, device or advertising identifier is included. | Our server |
Notification reminders are scheduled locally on your device; we do not collect a push token. Pronunciation audio is produced by your device's built-in text-to-speech.
Microphone and speech recognition. Pronunciation practice can check how you say a word with Apple's speech recognition. The App listens only after you tap the microphone button and only if you have allowed microphone and speech recognition access, and it stops after about 5 seconds or when you stop speaking. If your device supports on-device recognition for that language, recognition happens on your device; otherwise iOS sends the audio to Apple to be recognized, under Apple's privacy policy. The audio and the recognized text are never sent to our server and are not stored by the App: the recognized text is only compared with the target word on your device and shown to you. You can withdraw access at any time in iOS Settings; pronunciation practice then continues with self-assessment.
3. How we use data
To provide the App's features, keep your progress, run social features (leaderboards, tournaments, friends), fix bugs and improve lessons. If you buy LingoWord Gold, we use your purchase history only to unlock and restore the subscription. Legal bases (EU/UK GDPR): performance of our contract with you (providing the App and any subscription you buy), and our legitimate interest in keeping the App secure and improving it (error reports, usage events).
4. Third-party services
| Service | What it receives | Purpose |
|---|---|---|
| MyMemory translation API (Translated srl) | Only vocabulary words from our course content, sent by our server | Generating word translations. No data about you is sent. |
| Apple speech recognition (only when you use the microphone in pronunciation practice and your device cannot recognize that language on the device) | The short audio of the word you say, sent directly by iOS, not by us | Turning your speech into text so the App can check your pronunciation. We never receive the audio. See apple.com/legal/privacy. |
| RevenueCat, Inc. | An anonymous app user ID (your guest account ID, or a random ID before sign-in), App Store purchase receipts and purchase history for the optional Gold subscription, and basic technical data needed to process them (app version, OS version, store country and currency) | Validating purchases and keeping your subscription status. See RevenueCat's privacy policy at revenuecat.com/privacy. |
5. What other users can see
Your assigned player name, avatar, XP, level, league, streak and tournament rankings are visible to other users in leaderboards, tournaments and friend features.
6. Retention and deletion
We keep your account data while your account exists. When you delete your account in the App, your account, progress, language settings, friend connections and tournament records are permanently deleted from our server immediately. Usage events and error reports contain no account identifier, are kept for up to 12 months and then deleted. If you bought LingoWord Gold, deleting your account does not cancel the subscription (cancel it in your App Store settings), and purchase records are kept by Apple and RevenueCat as required for billing, tax and fraud prevention; you can ask us to request deletion of the RevenueCat record. See Delete your account.
7. Security
Traffic between the App and our server is encrypted (HTTPS). The session token is kept in the device's secure storage. No system is perfectly secure, but we limit what we collect so that there is little to expose.
8. Children
The App is not directed to children under 13 and we do not knowingly collect data from them. If you believe a child under 13 has used the App, contact us and we will delete the account.
9. Your rights
Depending on where you live (for example under the EU/UK GDPR or Turkey's KVKK), you may have the right to access, correct, delete, restrict or port your data and to object to processing, and to complain to your data protection authority. Because accounts are anonymous, please send requests from inside the App's help screen or include your display name so we can find your account. We answer within 30 days.
10. Changes
If we change this policy we will update the date above and, for significant changes, tell you in the App.